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Marble & Tile

Glass Scratch Removal in Dubai

Polished out of the glass, not covered over or replaced.

Glass Scratch Removal in Dubai. Scratch removal and hard water stain restoration for glass in Dubai villas and offices.

VettedTrained own team
FixedPrice agreed upfront
7 daysBooking support

About this service

What glass scratch removal actually involves

Replacing a pane costs several times what polishing it costs, and takes a great deal longer.

Glass in Dubai takes a specific kind of damage. Hard water dries on shower screens and balustrades and etches into the surface, so it stops being a deposit you can clean off and becomes damage in the glass itself. Fine sand carried on the wind acts as an abrasive every time a pane is wiped. Construction next door leaves cement splash and metal fragments that rust into the surface.

Most of it can be polished out. Glass is a hard amorphous surface, and a scratch or an etch is material removed from it, so the repair is to take the surrounding surface down to the same level through progressive cerium and diamond stages until the defect is gone and the optics are clean.

The limit is depth. If a scratch catches a fingernail it may be too deep to remove without visible distortion, and we will tell you that at the survey rather than after taking your money.

Windows, frames and tracks being cleaned by MELLS at a Dubai property

Glass is the first thing a guest notices

Frames and tracks first, then the glass, then the sill. Cleaning the glass on its own just moves the dirt from the frame back onto it within a day.

  • Frames, tracks and sills before the glass
  • Purified water on external elevations
  • Streak free finish checked in direct light

What is included

  • Survey with raking light, which is the only way to see the full extent of the damage
  • Fingernail depth test on each defect and an honest call on what will and will not come out
  • Progressive cerium oxide and diamond polishing to remove rather than mask the scratch
  • Hard water etch and mineral deposit removal from shower screens and balustrades
  • Cement splash and construction debris removal without adding new scratching
  • Optical check from both sides against the original before we call it finished
  • Optional hydrophobic sealing so deposits stop bonding to the glass again

Before anything is quoted

We look at the property before we put a number on it

A price list cannot see your marble, your ducts, or the wall the afternoon sun hits. So we come and look. A senior member of the team surveys the property, and you receive a written quotation the same day, itemised, with what is included and what is not.

No obligation. If we are not the right company for the job we will say so, and tell you who is.

  1. 01
    The survey

    We look at the property, not a price list. Usually the same day you ask.

  2. 02
    The written quote

    Fixed, itemised, and sent the same day. What is included, and what is not.

  3. 03
    The work

    A named supervisor and a crew you will see again. Our own equipment and materials.

  4. 04
    The walkthrough

    We walk the property with you before the team leaves. Anything not right is dealt with then.

Frequently asked questions

How much does glass scratch removal cost in Dubai?

There is no fixed rate card. Price follows the size and condition of the property, so a senior member of the team surveys it first and you get a written, itemised quotation the same day. The figure on that quotation is the figure you pay.

Who does glass scratch removal near me in Dubai?

MELLS covers ninety communities across Dubai and works in Abu Dhabi and Sharjah for commercial premises. Message +971 58 656 3001 on WhatsApp with your community and we will confirm availability.

What is the best glass scratch removal company in Dubai?

Judge any company on three things: whether the team is directly employed or subcontracted, whether the quote is fixed in writing before work starts, and whether a supervisor walks the property with you at the end. MELLS does all three as standard.

How quickly can you start glass scratch removal?

Survey usually the same day you ask, quotation the same day, and work scheduled within forty eight hours in most cases. Urgent call outs are handled the same day where the team is free.

Is glass scratch removal safe for children and pets?

Yes. Products are selected for occupied family homes as the default, re entry times are told to you before we leave, and anything stronger is only ever used with your agreement.

How do I get a quote from MELLS?

Message us on WhatsApp on +971 58 656 3001 or call the same number. A senior member of the team surveys the property and you receive a written itemised quotation the same day.

Which areas of the UAE does MELLS cover?

Ninety communities across Dubai for residential work, and Dubai, Abu Dhabi and Sharjah for commercial premises.

Can every scratch be removed?

No. If it catches a fingernail it may be too deep to polish out without visible distortion in the glass. We test each one at the survey and tell you before starting.

Will the glass look distorted afterwards?

Not if it is done in stages. Distortion comes from removing too much material in one place, which is what happens when someone works too aggressively or skips grits.

Is this cheaper than replacing the pane?

Considerably, and it is faster. Replacement means measuring, ordering, waiting, and access for a large pane. Polishing happens in place.

Do you work on shower screens?

Frequently. Hard water etching on shower glass is the single most common glass problem in Dubai homes.

What about scratched mirrors?

Mirror is glass with a backing, so the face can often be polished. If the silvering behind is damaged, polishing will not help and we will say so.

Book glass scratch removal in Dubai

Send us photographs taken with the light across the glass and we will arrange a survey.

The difference

Why a cheap glass Scratch Removal job is expensive

The gap is not the price. It is what is actually reached, and whether anyone can show you it was.

The low cost visit

  • A price given over the phone, sight unseen
  • A small crew, in and out inside a few hours
  • Subcontracted labour you have never met before
  • The hard to reach areas quietly skipped
  • One product used on every surface in the property
  • Booked again within weeks because nothing was resolved

The MELLS method

  • A senior surveyor attends before any figure is given
  • A crew sized to the property, with a named supervisor
  • Directly employed, vetted, trained staff, nothing subcontracted
  • A written checklist covering the areas nobody else reaches
  • Products chosen per surface, stone treated as stone
  • Photographs on completion and a walk through with you

Worth a look

Signs you need glass Scratch Removal

The last contractor could not show you what they actually did
The same problem has been dealt with more than once
You are getting a different crew and a different standard each visit
The property has been closed up or unoccupied for several weeks
You are preparing the home for guests, a handover or an occasion
Nobody has surveyed the property before quoting on it

No surprises, at any point

How the process works

01

Tell us about the property

A message on WhatsApp with the community and the size of the property is enough to start. No forms and no call centre.

02

A survey, usually the same day

A senior member of the team looks at the actual property rather than a price list, and notes what needs particular attention.

03

A written, itemised quotation

Sent the same day. It states what is included and what is not. No day rate creep and no line added at the end.

04

The team arrives fully equipped

Everything needed comes with them. There is nothing for you to buy, prepare or supply.

05

Supervised throughout

A supervisor is on site, not on the phone, and the work is checked as it progresses rather than only at the end.

06

You walk it with us

Nothing is signed off until you have seen it. Anything you are not happy with is put right before we leave.

Ready to book glass Scratch Removal?

Quick response, a trained team you will see again, and a price agreed in writing before we start.