MARBLE & TILE
The most expensive surface in your home, and the one most easily ruined.
Marble does not wear out, it gets damaged, usually by cleaning. MELLS handles polishing, crystallisation, grout and tile restoration across Dubai homes.
Here is what almost nobody is told when they buy a villa with marble floors. That shine is not a coating sitting on top. It is the stone itself, polished to a level of flatness so fine that it reflects light. Which means the day it stops reflecting, nothing has been removed from the floor. The surface itself has been microscopically scratched, etched and abraded, and no amount of cleaning, polish or product will bring it back.
The damage comes from ordinary life. Fine sand tracked in from outside, acting as an abrasive underfoot. An acidic cleaner, anything with vinegar or citrus, etching the calcium in the stone. Water left standing near a door. A generic floor product used weekly for two years by someone who was never told that marble is chemically different from porcelain. Grout, meanwhile, is porous by nature and simply absorbs whatever passes over it until it no longer resembles the colour it was laid in.
Restoration is mechanical, not chemical. The surface is ground and honed back to fresh stone, then progressively refined through finer abrasives until it holds light again, and finally sealed so it resists what damaged it in the first place. It is skilled work with expensive machinery, it takes a day rather than an hour, and it is the only thing that actually works. Anyone offering to restore marble with a mop and a bottle is selling you a temporary film.
What we do
Restoration, polishing, protection and grout work, assessed on site before anything is quoted.
Ground, honed, polished and sealed back to a mirror finish.
Learn morePorcelain, ceramic and engineered stone brought back to an even finish.
Learn moreGrout deep cleaned, or cut out and replaced where cleaning cannot reach.
Learn moreColour matched, resealed and returned to uniform across the whole floor.
Learn moreWhy MELLS
Stone work is unforgiving and irreversible in the wrong hands, which is why we will not price a marble floor from a photograph. A technician comes to the property, identifies the stone, tests an area, and tells you honestly what is achievable and what is not. Sometimes the answer is a full crystallisation, sometimes it is a light polish and a seal, and occasionally the honest answer is that the damage is beyond restoration and you should not spend the money. You will get told which.
Most enquiries fall into one of these. If yours does not, describe the property and we will tell you what it actually needs.
Ground, honed, polished and sealed. A real mirror finish restored in the floor itself, not a coating laid over the top that peels in a year.
Etching, scratching, staining and lippage. Damage removed from the stone rather than filled and disguised.
Porcelain, ceramic and terrazzo brought back to an even sheen, including the traffic lanes that have dulled while the edges have not.
Grout is porous and Dubai water is hard. Deep cleaned where it can be saved, cut out and replaced where it cannot.
Impregnating sealers that let stone breathe while keeping oil and water out. Applied to the right stone with the right product, which is not one product.
Scheduled polishing for large villas and commercial floors, so the stone never gets far enough gone to need restoring again.
Each page is written for the properties and access rules of that community.
Areas we cover
Same team, same equipment, same standard, wherever the property is.
A regular visit maintains what is already clean. A deep clean resets the property, including the areas a routine service is not expected to reach: behind and under appliances, inside cabinets, along tracks and skirting, into upholstery and grout. Different equipment, different products, considerably more time.
Twice a year for most homes, typically before and after summer. Households with children, pets, or anyone with allergies usually benefit from quarterly. Move in, move out and post renovation cleans sit outside that cycle.
Every eighteen to twenty four months for a typical Dubai property, and sooner after any renovation or if anyone in the home has asthma or allergies. Filters and vents need attention far more often, roughly quarterly.
Yes. We use products selected for occupied family homes as the default, and full chemical free steam cleaning is available for households that prefer it. Pest control products are DM approved and applied by licensed technicians, and we always tell you when an area is safe to reoccupy.
Yes. Our teams arrive fully equipped with professional grade machinery, products and materials. Nothing of yours is used.
Book an on site assessment and we will show you the result on a test area before you commit.
Ground, honed, polished and sealed with diamond pads through progressive grits. No coating, no wax, nothing that clouds in two years. Most stone that looks finished has more life in it than the owner assumes.
The difference
The gap is not the price. It is what is reached, and whether anyone can show you it was.
What happens after you message us
Most hesitation in this industry is not about price. It is not knowing who is coming, when, or what it will cost.
We look at the property rather than a price list. Number of rooms, condition, surfaces, access, and anything that will take longer than it looks. Usually the same day you ask.
A fixed price, in writing, before anyone starts. It states what is included and what is not. No day rate creep and no surprise line at the end.
A named supervisor and a crew you will see again. We give you the crew list and arrival window in advance, and we bring our own equipment and materials.
The supervisor walks the property with you before the team leaves. If something is not right we deal with it then, not in a follow up call.
Before anything is quoted
A price list cannot see your marble, your ducts, or the wall the afternoon sun hits. So we come and look. A senior member of the team surveys the property, and you receive a written quotation the same day, itemised, with what is included and what is not.
No obligation. If we are not the right company for the job we will say so, and tell you who is.
We look at the property, not a price list. Usually the same day you ask.
Fixed, itemised, and sent the same day. What is included, and what is not.
A named supervisor and a crew you will see again. Our own equipment and materials.
We walk the property with you before the team leaves. Anything not right is dealt with then.